Employment Opportunities at Gift of Life Family House

Weekend/Relief House Coordinator:

Gift of Life Family House, the non-profit subsidiary of the Gift of Life Donor Program, has an exceptional opportunity for a newly experienced hospitality professional to handle the weekend operations of the Gift of Life Family House.

You will be responsible for the operations of Gift of Life Family House during the weekends during day, evening and overnight hours (a 24 hour shift/on-call in the building during the overnight sleeping hours), including on-site management of volunteers, maintaining safe, secure, comfortable and hospitable environment for families and on-site property management.

You will supervise Volunteers, Interns and provide direction to part time housekeeping and maintenance staff (or contracted employees) to ensure the safe, operations of the Family House and to ensure that adequate coverage is provided through staff and volunteers during all hours of operation. You will participate in shift change report-off with Day House Manager, Evening Resident House Manager and/or Social Worker.

Bachelor's Degree and two years experience in hotel, hospitality, and customer relations or a service management related field is required. Must demonstrate the ability to work independently, develop and carry out plans/goals, multi-task on several projects concurrently, prioritize daily activities and manage unexpected increases in workload.

Must possess excellent communication, organizational and creative thinking skills; ability to handle sensitive and confidential situations; display a professional demeanor and appearance; demonstrate poise, tact and diplomacy; remain aware of internal and external client needs; act in a courteous, positive and responsive manner and willingly support a cooperative team effort. Demonstrated proficiency in Microsoft office required.

We offer an outstanding compensation and benefits package, including medical, prescription drug and dental insurances, as well as tuition assistance and an employer matched 403(b) savings plan.

To investigate joining the nations leading procurement organization, please submit resume and salary history to: Human Resources, 401 North 3rd Street, Philadelphia, PA 19123 Fax: 215-963-0702 Email: kklasic@donors1.org

We are an equal opportunity employer and we support diversity in our workplace.

Development Intern

This is an excellent internship opportunity for a student majoring in a college level Public Relations program to support Gift of Life Family House Administration and Development initiatives.

Gift of Life Family House, the non-profit subsidiary of the Gift of Life Donor Program, is a program that provides hotel & hospitality services to transplant recipients, families and guests.

This is an excellent internship opportunity for a student majoring in a college level Public Relations program to support Gift of Life Family House Administration and Development initiatives.

Responsibilities include:

Assists with planning, assembling of materials and special projects for (and possibly attend) third-party fundraising events.
Assists with developmental elements and organization of Family House Meal Program.
Assists in preparing, compiling and producing marketing and communication materials for Family House initiatives and programs, in conjunction with staff, committee members, consultants, vendors, volunteers, financial contributors and sponsors.
Prepares materials for meetings, appointments and presentations.
Proofreads copy for spelling, grammar, and layout, making appropriate changes necessary to achieve accuracy and clarity.
Prepares, organizes and facilitates mass mailings and general mail.
Maintains and updates electronic and manual filing system, retrieves information from files when needed.
Complete research and special projects as assigned by Family House Staff
Update Website Content

Applicants should have superior written and oral communication skills, as well as knowledge of Microsoft Office, experience working in a professional office environment; will demonstrate poise, tact and diplomacy; will act in a courteous, positive and responsive manner; will possess the ability to work independently or as part of a team, and ability to work some evenings and weekends as necessary.

To investigate joining the Family House team, please submit resume to: Human Resources, 401 North 3rd Street, Philadelphia, PA 19123

Fax: 215-963-0702 Email: amatthews@donors1.org

We are an equal opportunity employer and we support diversity in our workplace.

Guest Services Intern (mutilple openings starting in August)

Gift of Life Family House, the non-profit subsidiary of the Gift of Life Donor Program, has internship opportunities for students enrolled in a college level Hotel and Hospitality Management Program, who seek a hands on service experience providing hotel & hospitality services to transplant recipients, families and guests.

The Guest Services Intern will provide families residing at the Family House with a pleasant and comfortable stay by assisting staff and volunteers with the daily operations of the GLFH and by providing support to the families as needed throughout the duration of their stay. Responsibilities include:

Answering and directing incoming calls
Checking families in and out, as well as tracking potential room availability
Performing guest orientation and GLFH tours
Filling open rooms by notifying those on the guest waiting list
Identifying and preparing vacant rooms for incoming families
Providing general assistance, service and support activities to all guests and staff
Performing daily GLFH operations tasks as requested by staff
Assisting in the coordination of food services and inventory assessment
Assisting with special events, projects, fundraising and committee work

Successful interns will be enrolled in a college level Hospitality Management Program; will demonstrate an ease in developing and maintaining work relationships with staff and volunteers; will display a professional demeanor and appearance; will demonstrate poise, tact and diplomacy; will remain aware of internal and external client needs; will act in a courteous, positive and responsive manner; will possess the ability to work independently or as part of a team, and will be able to handle sensitive and confidential situations.

To investigate joining the Family House team, please submit resume to: Human Resources, 401 North 3rd Street, Philadelphia, PA 19123 Fax: 215-963-0702 or Email: amatthews@donors1.org

We are an equal opportunity employer and we support diversity in our workplace.