FAQs and Contact

Please contact us at any time if you have any questions or would like more information.

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About Caregiver Lifeline Program

Gift of Life Family House Caregiver Lifeline Program provides services specifically tailored to the needs of organ transplant patients, family members, and caregivers inside and outside the walls of the Family House.

Our program integrates in-person, email-based, phone, and online support services, educational resources, and community-based outreach activities in the Gift of Life service area.

Please consult our [Resource Handbook] as a starting point for families. If you don’t find the resources you are looking for through the Caregiver Lifeline Program website, it does not mean we can’t help. Please email us at CaregiverLifeline@GiftofLifeFamilyHouse.org.

Frequently Asked Questions

What is the Caregiver Lifeline Program?

Caregiver Lifeline Program is an online resource for transplant caregivers and families. Articles, resources, and tools are available to support the caregiver throughout the entire transplant process. Social Workers also provide transplant caregiver education and outreach to support groups throughout the Gift of Life region. To request an education session, please email: Caregiverlifeline@giftoflifefamilyhouse.org

What support is available at the Family House?

The Family House employs a full-time licensed social worker. The social work hours are generally Monday-Friday from 8:30 am to 5:00 pm. In addition, one day a week a social worker will be in the office until about 8:30 pm. If you are a guest staying at the House, no appointment is necessary to see the social worker. The office is located off of the living room on the main level, or a social worker can be reached at 267-546-9817.

What can the social worker help me with?

Resources for paying for travel, lodging, and other household bills, employment questions or concerns, resources for medication costs, and support handling the emotional ups and downs of transplant caregiving.

What if I am not staying at the Family House but have other questions and concerns about the transplant process?

The Caregiver Lifeline Program is available for any transplant caregiver regardless of whether he or she is staying at the Family House. You can also email or call to speak to a social worker directly.

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