FAQs and Contact

Please contact us at any time if you have any questions or would like more information.

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About Caregiver Lifeline Program

Gift of Life Family House Caregiver Lifeline Program provides services specifically tailored to the needs of organ transplant patients, family members, and caregivers inside and outside the walls of the Family House.

Our program integrates in-person, email-based, phone, and online support services, educational resources, and community-based outreach activities in the Gift of Life service area.

Please consult our [Resource Handbook] as a starting point for families. If you don’t find the resources you are looking for through the Caregiver Lifeline Program website, it does not mean we can’t help. Please email us at CaregiverLifeline@GiftofLifeFamilyHouse.org.

Frequently Asked Questions

What is the Caregiver Lifeline Program?

Caregiver Lifeline Program is an online resource for transplant caregivers and families. Articles, resources, and tools are available to support the caregiver throughout the entire transplant process. Social Workers also provide transplant caregiver education and outreach to support groups throughout the Gift of Life region. To request an education session, please email: Caregiverlifeline@giftoflifefamilyhouse.org

What support is available at the Family House?

The Family House employs a full-time licensed social worker. The social work hours are generally Monday-Friday from 8:30 am to 5:00 pm. In addition, one day a week a social worker will be in the office until about 8:30 pm. If you are a guest staying at the House, no appointment is necessary to see the social worker. The office is located off of the living room on the main level, or a social worker can be reached at 267-546-9817.

What can the social worker help me with?

Resources for paying for travel, lodging, and other household bills, employment questions or concerns, resources for medication costs, and support handling the emotional ups and downs of transplant caregiving.

What if I am not staying at the Family House but have other questions and concerns about the transplant process?

The Caregiver Lifeline Program is available for any transplant caregiver regardless of whether he or she is staying at the Family House. You can also email or call to speak to a social worker directly.

News & Events

#VolunteerSpotlight: MTF Biologics

MTF Biologics has been spending a lot of time in our kitchen cooking meals for transplant families.

Hand Prints of Hope

NASRCAR's Joey Gase visited the Family House to help raise awareness of organ and tissue donation.

My First Home was Gift of Life Family House

When he was finally able to leave the hospital's care, the Family House became Asher's first home.

Thomas Jefferson University Hospital Pledges to Support Family House

Jefferson Hospital made a $250,000 pledge to support transplant families at the Family House.

We've Got You, Mom

Nicole became her mother Donna's caregiver and together, they navigated the transplant journey.

Corporate Spotlight: Laundry Made Easy

Our friends from Hercules Laundry generously donated five new washer and dryer sets!

Getting by With a Little Help From our Friends

As part of our Caregiver Lifeline Program, we bring in therapy dogs to spend time with our guests!

The Flight For My Life

Karen's life-saving transplant relocated her and her family over 350 miles from home.

#FacebookFUNdraiser: Anthony Vetrano

Learn why Anthony decided to host a Facebook fundraiser for the Family House!

From Hospital to Home

"My stay at the Family House gets better each time," says Lauren, a past Family House guest.

Grown Up and Giving Back

Read about Mya, a liver recipient and employee, and her experience here at the Family House.

Families Joined by Love and Life in Family House Kitchen

The Hess and Palmer families come together to celebrate the life of Mason Hess.

Family Close By

“Having my wife nearby was especially helpful to my recovery,” Tim says.

#SupporterSpotlight: Facebook Fundraisers

Did you know you can hold an online fundraiser to support the Family House on Facebook?

Gift of Life Volunteer Recognition Ceremony

Gift of Life Family House honors volunteers at the Gift of Life Volunteer Recognition Ceremony.

Peter Mansaray, father of a heart recipient and past Family House guest.

A Father & Son Journey

"...by the time we left [the Family House], I left with a whole family.”

Legacy Society members Elizabeth and David Kennedy.

Leaving a Legacy

David and Elizabeth are leaving a legacy with planned gifts to the Family House.

Stay Connected

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