Checking In & Out

Read the information below for details on checking in and checking out of Family House.





If you have requested a room, the Family House team will contact you between 11 am and 12 pm on the morning of your request to inform you of room availability. If high occupancy is expected, you may be contacted the night before.


  • New guests must check-in between 1:00 pm and 8:00 pm
  • Returning guests must check-in between 1:00 pm and 9:00 pm
  • New check-in procedure takes between 20-30 minutes and is mandatory
  • Guests must confirm all personal information
  • Guests must provide a first nights payment ($40.00 per night)
  • All adults (18 and over) will be required to provide a photo ID
  • Guests must review and sign in agreement with the House Rules
  • All guests planning to stay must be present for initial review of House Rules
  • A tour of the facilities will be provided
  • Guests will be introduced to staff members


  • Check-out time is between 7:00 am and 11:00 am
  • Guests must notify front desk of departure date or expected departure date
  • Guests who need special check-out accommodations must speak with Manager on Duty


News & Events

#VolunteerSpotlight: MTF Biologics

MTF Biologics has been spending a lot of time in our kitchen cooking meals for transplant families.

Hand Prints of Hope

NASRCAR's Joey Gase visited the Family House to help raise awareness of organ and tissue donation.

My First Home was Gift of Life Family House

When he was finally able to leave the hospital's care, the Family House became Asher's first home.

Thomas Jefferson University Hospital Pledges to Support Family House

Jefferson Hospital made a $250,000 pledge to support transplant families at the Family House.

We've Got You, Mom

Nicole became her mother Donna's caregiver and together, they navigated the transplant journey.

Corporate Spotlight: Laundry Made Easy

Our friends from Hercules Laundry generously donated five new washer and dryer sets!

Getting by With a Little Help From our Friends

As part of our Caregiver Lifeline Program, we bring in therapy dogs to spend time with our guests!

The Flight For My Life

Karen's life-saving transplant relocated her and her family over 350 miles from home.

#FacebookFUNdraiser: Anthony Vetrano

Learn why Anthony decided to host a Facebook fundraiser for the Family House!

From Hospital to Home

"My stay at the Family House gets better each time," says Lauren, a past Family House guest.

Grown Up and Giving Back

Read about Mya, a liver recipient and employee, and her experience here at the Family House.

Families Joined by Love and Life in Family House Kitchen

The Hess and Palmer families come together to celebrate the life of Mason Hess.

Family Close By

“Having my wife nearby was especially helpful to my recovery,” Tim says.

#SupporterSpotlight: Facebook Fundraisers

Did you know you can hold an online fundraiser to support the Family House on Facebook?

Gift of Life Volunteer Recognition Ceremony

Gift of Life Family House honors volunteers at the Gift of Life Volunteer Recognition Ceremony.

Peter Mansaray, father of a heart recipient and past Family House guest.

A Father & Son Journey

" the time we left [the Family House], I left with a whole family.”

Legacy Society members Elizabeth and David Kennedy.

Leaving a Legacy

David and Elizabeth are leaving a legacy with planned gifts to the Family House.

Stay Connected

Sign up to receive email updates featuring transplant stories of hope and ways you can get involved with the Family House.

  • This field is for validation purposes and should be left unchanged.